Tips On Business Texting.
Business texting is crucial for business. It is one of the key methods that can elevate your business to greater heights when used well. Usually business texting is simple and does not require too much effort. It is a method guaranteed to retain your customer’s interest, advise them on promotions you may be running and so much more. Some things, however, must be thought about before going too far.
You shall need to start with finding a great SMS platform that you can use. It needs to be fairly priced so as to make economic sense. Find out from all available sources on which companies have great SMS packages that you use. There is also need to strategize and come up with great content that will retain your customer base. Your business texting model needs to begin here.
There is a continuous growth in business texting among the working class people. It is vital to understand the effectiveness of business texting among superiors, clients and among work mates. Personal texting cannot be compared to business texting as they use different tactics and procedures and it is obvious than one is professional and the other is friendly hence the two also vary in tone.
It is very imperative to understand the repercussion that comes along with auto-correct while texting as it can bring about mayhem when exchanging texts. It is essential to check what you are sending before pressing the send button. Go through your text just to avoid sending things that you were unaware of. It portrays a positive image about you.
Intelligence should not be taken for a ride. Texting while there is a meeting in session is rude and the leader of the meeting might realize or conclude that you are not concentrating or your mind is far away.
Because you might have a lot to say in only a few characters, you would want to use abbreviations. Abbreviations are very casual and may not sound professional. Because of the multilingual recipients, the abbreviations might mean a completely different thing when they get to them. Some people don’t even understand what they mean so you better just keep off them. Most times, typing the whole word is much easier and faster. Emoticons are not a good idea because of how casual they are, people might not take you seriously.
It is very important that you ask if your clients and employees are okay with you sending texts to them. No one wants to be spammed with texts that they don’t want to receive. Some people get annoyed with such messages and might even block you out. It won’t help your relationship if you also send the texts at the wrong time. The best time to send such texts is during office hours.