While a customer of Idea Cellular network finds it easy to settle his Idea bill payments online, either through Idea brand website or third party website, it is important that the service provider takes care of few important and basic aspects like –
- The service provider can be trusted enough, if and only if, the site is able to protect customer information. It is also important to ensure that the payment gateway or third party payment processor used by the operator or service provider is the best in the industry.
- The operator needs to ensure that modern and latest encryption technology is used on the payment section of his site. This technology is used while sending payment related information to and fro from the operator’s site to the bank and other financial institutions.
- It is also vitally important that the IT department of the service provider has employed some of the best trained persons from the industry as they are finally responsible for maintaining and managing the online payment systems.
All these are important parameters these days because of rising incidents of cyber thefts and fraudulent activities of cybercriminals.
When service providers take enough steps to ascertain the above, online Idea bill payment or any other payment related activity becomes pretty easy and convenient for the masses. Customers benefit plenty from online Idea bill payments –
- Electronic payment online is fast – transactions are processed within seconds. Every month the customer needs to dedicate few minutes to pay all his pending utility bills.
- It is easy and convenient. Online payments can be done quite easily even using your mobile phone. Also the fact that good reliable service providers ensure that their customers can create and set up automatic and recurring payments. This helps save vital time of customers and also helps them avoid late payment fees.
- Since most of the operators including Idea Cellular services email a copy of the acknowledgement and confirmation of Idea bill payment received, it is easy to maintain a record of your payments without having to maintain them physically. In case of disputes, you have the proof of payments done to counter all such cases.
- Online payments minimize the use of paper – there is no need to take printouts; use of stamps, cheques and envelopes is minimized too. In fact many service providers encourage their customers to use the online payment method because it is a sustainable practice.
On the other hand, online Idea bill payment or any other such payment is beneficial for the service providers and operators too:-
- In the long run, it involves lower costs and investments for the business.
- It is a convenient method of selling goods and accepting payments.
- Since it is an automated process using latest technology, it is just the fitting process for modern times.
- It is a safer method too because money is not being handled in cash or cheque which can be lost or stolen.
- Lastly, online transaction facilitates instant and immediate feedback.